Terms of Service

Last Updated: May 7, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Hubviously platform and services (collectively, the "Service") operated by HS Simple, a French société par actions simplifiée unipersonnelle (SASU) registered with the Registre du Commerce et des Sociétés de Paris under SIREN 949 810 444, with its registered office at 200 Rue de la Croix Nivert, 75015 Paris, France ("Hubviously," "we," "us," or "our").

By creating an account, accessing, or using the Service, you ("User," "Customer," or "you") agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Definitions

3. The Service

3.1 Description

The Service connects to HubSpot portals through OAuth and reads structural metadata about automation assets (workflows, properties, lists, forms, marketing emails) to produce dependency graphs. The Service is designed to help HubSpot administrators and RevOps teams audit, debug, and safely modify complex automation configurations.

3.2 Scope of Data Access

The Service accesses only metadata about automation configuration. The Service does not access, read, store, or process:

3.3 Service Availability

We aim to provide the Service with reasonable uptime and continuity but make no specific availability guarantees outside of what may be set forth in a separate service-level agreement (SLA), if any.

3.4 Beta Features

We may from time to time make features available on a beta or experimental basis. Such features are provided "as is," may change without notice, and are not subject to the same warranties or service levels as the general Service.

4. Account Registration and Security

4.1 Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract to use the Service.

4.2 Registration

You must provide accurate and complete information during account registration and keep it updated.

4.3 Account Security

You are responsible for safeguarding your account credentials and for all activities under your account. Notify us immediately at hello@hubviously.com if you suspect unauthorized access.

4.4 Multiple Users in an Organization

The owner or administrator of an Organization may invite additional Users. The Organization owner remains responsible for the actions of all Users within their Organization, including ensuring those Users comply with these Terms.

5. Subscriptions, Billing, and Payment

5.1 Plans

The Service is offered under multiple subscription tiers (Free, Pro, Agency) with varying features, user and portal limits, and pricing. Current pricing and feature details are available at https://hubviously.com.

5.2 Free Plan

The Free plan is provided at no cost. We may modify the features, limits, or availability of the Free plan at any time at our discretion.

5.3 Paid Plans

Paid subscriptions are billed monthly in advance through our payment processor, Stripe, Inc. By subscribing, you authorize us (via Stripe) to charge your payment method on a recurring basis until you cancel. You acknowledge that Stripe processes payment information directly and that Hubviously does not store full payment card numbers (see our Privacy Policy for details).

5.4 Taxes

All fees are stated exclusive of applicable taxes, including French VAT and any other applicable indirect taxes. You are responsible for paying any such taxes that may apply.

5.5 Cancellation and Refunds

You may cancel your subscription at any time via your account billing page or by emailing hello@hubviously.com. Cancellation takes effect at the end of your current billing period. Subscription fees already paid are non-refundable, except where required by applicable law.

You acknowledge that the Service is intended for professional and business use, and that the EU 14-day right of withdrawal for distance contracts (Article L.221-18 of the French Code de la consommation) does not apply to B2B subscriptions.

5.6 Price Changes

We may modify subscription prices upon at least 30 days' prior written notice (typically by email). Price changes apply at the start of your next billing cycle following the notice. If you do not accept a price change, you may cancel before it takes effect.

5.7 Late Payment

If a charge fails, we will attempt automatic retries. After repeated failures over a reasonable period, we may suspend access to the Service until payment is resolved.

6. Use of the Service

6.1 License Grant

Subject to these Terms and your payment of applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during the Subscription term.

6.2 Acceptable Use

You agree not to:

6.3 HubSpot Integration

When you connect a HubSpot portal to the Service:

7. Customer Data and Confidentiality

7.1 Ownership of Customer Data

You retain all rights, title, and interest in and to your Customer Data. We claim no ownership of your data.

7.2 License to Process Data

You grant us a limited, non-exclusive license to access, store, process, and transmit Customer Data solely as necessary to provide the Service to you. This includes processing metadata from Connected Portals.

7.3 Data Processing Agreement

For customers requiring a Data Processing Agreement (DPA) under the GDPR, UK GDPR, or similar laws, please contact us at hello@hubviously.com. A DPA will be provided upon request.

7.4 Confidentiality

Each party agrees to keep the other party's confidential information confidential and to use it solely for purposes of these Terms. This obligation survives termination of these Terms for a period of three (3) years.

7.5 Aggregated and Anonymized Data

We may use aggregated and anonymized data derived from Service usage (in a form that cannot reasonably identify you, your Organization, or your Connected Portals) to improve the Service, generate benchmarks, develop new features, or for other legitimate business purposes.

8. Intellectual Property

8.1 Our IP

The Service, including all software, designs, trademarks, logos, documentation, and content (excluding Customer Data), is owned by HS Simple and protected by intellectual property laws. We grant you no rights in our IP other than those expressly stated in these Terms.

8.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, royalty-free, irrevocable, worldwide license to use that feedback to improve the Service, with no obligation to compensate you.

9. Third-Party Services and Subprocessors

9.1 HubSpot

The Service depends on HubSpot's API. HubSpot is a third party not affiliated with Hubviously. We are not responsible for HubSpot's availability, performance, pricing, or terms.

9.2 Subprocessors

We use third-party subprocessors (including, without limitation, Vercel, Supabase, Inngest, Stripe, Termly, and Google) to provide the Service. A current list and description of subprocessors is available in our Privacy Policy.

9.3 Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the content, practices, or availability of those third parties.

10. Warranties and Disclaimers

10.1 Limited Warranty

We will provide the Service with reasonable skill, care, and diligence consistent with industry standards.

10.2 General Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, or completely secure. The Service is a tool for analysis and visualization; you are solely responsible for any actions you take in HubSpot or elsewhere based on Service output.

10.3 No Advice

The Service does not provide legal, financial, regulatory, or business advice. You should not rely on Service output as the sole basis for business-critical decisions.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

11.1 Excluded Damages

Neither party shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunities, or business interruption, arising from or related to these Terms or the Service, even if advised of the possibility of such damages.

11.2 Liability Cap

Our total aggregate liability arising out of or related to these Terms or the Service shall not exceed the greater of (a) the total amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred euros (€100).

11.3 Exceptions

The above limitations do not apply to (i) gross negligence or willful misconduct, (ii) breach of confidentiality obligations, (iii) indemnification obligations, or (iv) any liability that cannot be limited or excluded under applicable law.

12. Indemnification

12.1 Indemnification by You

You agree to indemnify, defend, and hold harmless Hubviously, its officers, directors, employees, and agents from any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

(a) Your use of the Service in violation of these Terms or applicable law,
(b) Your Customer Data, or
(c) Your violation of any third-party right (including IP, privacy, or contract rights).

12.2 Indemnification by Us

We will defend you against third-party claims that the Service, when used as authorized under these Terms, infringes a third party's intellectual property rights, and pay any settlements or final damages awarded. This obligation does not apply if the claim arises from (a) Customer Data, (b) modifications to the Service made by you or on your behalf, or (c) your combination of the Service with non-Hubviously products.

13. Term and Termination

13.1 Term

These Terms apply for as long as you have an Account or active Subscription with us.

13.2 Termination by You

You may terminate your Account at any time via your account settings or by emailing hello@hubviously.com.

13.3 Termination by Us

We may suspend or terminate your access immediately if you (a) materially breach these Terms, (b) fail to pay fees when due, (c) engage in fraud, abuse, or activity that may harm us or other users, or (d) we are required to do so for legal or regulatory compliance. We will provide notice of such termination when reasonably practicable.

13.4 Effect of Termination

Upon termination:

13.5 Data Export

Prior to termination, you may export your Customer Data through Service features available at the time. We have no obligation to retain or export your data after termination.

14. Modifications

14.1 Changes to These Terms

We may modify these Terms from time to time. Material changes will be communicated via email or in-app notice at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not accept the changes, you may terminate your Account before they take effect.

14.2 Changes to the Service

We may modify, add, or remove Service features at our discretion. We will not materially reduce the features available in your current paid Subscription during the paid period without your consent.

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by French law, without regard to its conflict of law principles.

15.2 Jurisdiction

Any dispute arising from or related to these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France, except that consumers (within the meaning of EU consumer protection law) may bring proceedings in the courts of their place of residence as provided by mandatory consumer protection law.

15.3 Amicable Resolution

Before initiating litigation, the parties agree to attempt in good faith to resolve any dispute through written communication. If the dispute is not resolved within 30 days of such written notice, either party may pursue legal remedies.

15.4 Mediation

Pursuant to Article L.612-1 of the French Code de la consommation, consumers may, at no charge, refer a dispute to a consumer mediator. As a B2B service, this provision does not generally apply to professional users of the Service.

16. General Provisions

16.1 Force Majeure

Neither party shall be liable for failure to perform any obligation due to causes beyond its reasonable control, including natural disasters, acts of war or terrorism, government actions, internet or infrastructure outages, or third-party service failures.

16.2 Assignment

You may not assign these Terms or your rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

16.3 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Hubviously regarding the Service and supersede any prior or contemporaneous agreements.

16.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.5 No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

16.6 Notices

Notices to us must be sent to hello@hubviously.com or by post to:

HS Simple
SIREN 949 810 444
200 Rue de la Croix Nivert
75015 Paris, France

Notices to you will be sent to the email address associated with your Account.

16.7 Language

These Terms are drafted in English. In case of translation into another language, the English version prevails for purposes of interpretation.

16.8 Independent Contractors

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Hubviously. Each party is an independent contractor.

17. Contact

For questions about these Terms, contact us at: